Mayfield and Westlake ENT and Audiologists

Dr. Bert Brown, MD

Owner/Otolaryngologist

His expert understanding of the hearing process led to his development of the SER™ Fitting Room, which simulates the real world and allows the patient to experience their improved hearing with their hearing aids as a whole body experience – customizing them to their individual needs. His personal attention and total health approach are key to his success with patients. He’s committed to making sure every solution he prescribes is tailored to their unique lifestyle and needs.

Dr. Brown completed his Bachelor of Arts degree at Northwestern University where he received the Phi Eta Sigma and Phi Beta Kappa awards. He earned his Medical Degree from the University of Cincinnati where he was awarded the Christian R Holmes award in ENT. He completed his residency at the University of Pittsburgh Eye & Ear Hospital. Dr. Brown’s interests outside of medicine include reading, movies, and Ironman triathlon. He is committed to helping his patients take full advantage of the world around them by helping them achieve the best possible hearing health.

Lauren Rollo, Au.D.

Audiologist

Dr. Lauren Rollo joined Physician Hearing Centers in 2015. She received her Bachelor of Arts in Speech-Language Pathology and Audiology from The University of Akron and her Doctor of Audiology at The Northeast Ohio Au.D. Consortium. She completed her graduate work in a variety of clinical settings, including her residency at Pittsburgh Ear Associates, a well-respected neurotology practice. Although she is trained in all aspects of audiology, she developed a passion for hearing aids and the personal relationship she builds with her patients in the process. She loves seeing how better hearing can truly enhance someone’s life in all ways.

As a lifelong resident of Ohio, Dr. Rollo grew up in Youngstown, moving to Akron for her education and ultimately started calling Cleveland home over the past several years. She enjoys her family, running, cooking and spending time with her pets, Maddie and Ollie.

Alison Lipp, Au.D.

Audiologist

Dr. Alison Lipp joined Physician Hearing Centers in August, 2017. She received her Bachelor of Arts in Speech and Hearing Science from The Ohio State University in 2013 and her Doctorate in Audiology at Rush University in 2017. Dr. Lipp has had various classroom and clinical experiences, including placements at Rush University Medical Center, University of Chicago Medical Center and ProMedica Audiology. These opportunities have enabled her to become a well-rounded clinician with a passion for diagnostics. She enjoys following patients on their hearing healthcare journey and helping to make a real and lasting difference in the quality of their lives.

Dr. Lipp is a lifelong Clevelander and is thrilled to begin her professional career in her hometown. She enjoys traveling, exercising, cooking, and cheering on her favorite sports teams.

Kristen Chamberlain, Au.D.

Audiologist

Kristen quickly learned she had a passion for helping people hear better and has helped many Northeast Ohioans by utilizing the latest hearing device technology. Kristen is an avid music lover, enjoys cooking and being in the outdoors with her husband.

Louis Billera, Au.D.

Audiologist

“Effective communication is essential to successfully participate in most facets of life. My passion lies in helping others hear as best as they can. By equipping my patients with the better hearing and communication strategies, I strive to help my patients achieve their best quality of life.”